Guidance

SFE: Current application timescales

Use this guide to get an estimate of our current timescales and find out when toyour expectnext anexpected update on your undergraduate student finance application for 2024 to 2025.

From:
Student Loans Company
Published
27 September 2023
Last updated
295 JulyAugust 2024 — See all updates

Applies to England

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If you’ve applied for student finance

If you’ve recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.

How long it takes us to work on your application depends on what you’ve applied for and how many other students are applying at the same time.

If you apply this week for Current timescales are Expect an update from us between
Full-time undergraduate student finance 3941 working days Monday 1630 September and Friday 204 SeptemberOctober
Part-time undergraduate student finance 4245 working days Monday 237 SeptemberOctober and Friday 2711 SeptemberOctober
Childcare Grant, Parents’ Learning Allowance or Adult Dependants’ Grant 2729 working days Monday 29 September and Friday 613 September

Remember to check the progress of your application using your student finance account.

If you’ve sent us evidence or made a change to your application

If you’ve sent evidence to help us work out how much you can get, or you’ve told us that your circumstances have changed, the table below shows when you should expect an update from us.

If you send us information or evidence this week about Current timescales are Expect an update from us between
your financial information, including the PFF2 form 4547 working days Monday 307 SeptemberOctober and Friday 411 October
a change in your circumstances 2729 working days Monday 29 September and Friday 613 September
Childcare Grant, Parents’ Learning Allowance or Adult Dependants’ Grant 2729 working days Monday 29 September and Friday 613 September

If you’ve uploaded evidence or made a change to your application, your student finance account might not update straight away. We’ll update it once we’ve actioned your change or reviewed your evidence.

If you’ve applied for Disabled Student’s Allowance (DSA)

If you’ve applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.

This week, if you’ve sent us Current timescales are Expect an update from us between
a DSA application 1516 working days Monday 1926 August and Friday 2330 August
medical evidence 11 working days Monday 1219 August and Friday 1623 August
a Needs Assessment report 1314 working days Monday 1219 August and Friday 1623 August
a claim for expenses 11 working days Monday 1219 August and Friday 1623 August
an email 1112 working days Monday 1219 August and Friday 1623 August

There’s no need to contact us once you’ve sent something. We’ll update you by email as soon as we’ve reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!

Updates to this page

Published 27 September 2023
Last updated 295 JulyAugust 2024 + show all updates

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  44. Timescales have been updated for the week commencing Monday 2 October 2023

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