Guidance

SFE: Current application timescales

Use this guide to get an estimate of our current timescales and find out when your next expected update on your undergraduate student finance application for 2024 to 2025.

From:
Student Loans Company
Published
27 September 2023
Last updated
252 NovemberDecember 2024 — See all updates

Applies to England

This page is updated on a Monday

This page was last updated on Monday 252 NovemberDecember at 16:45.15:45.

If you’re still waiting for your application to be approved, sign in to your account to find out when to expect your next update on your application or evidence.

Keep in mind - this is our busiest time of the year, and you may not be able to get through on the phone. Everything you need to know can be found in your online account, including answers to the most ‘Common questions’. Save yourself a call and check there first!

Sign in now

If you’ve applied for student finance

If you’ve recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.

How long it takes us to work on your application depends on what you’ve applied for and how many other students are applying at the same time.

If you apply this week for Current timescales are Expect an update from us between
Full-time undergraduate student finance 25 working days Monday 306 DecemberJanuary and Friday 310 January
Part-time undergraduate student finance 25 working days Monday 306 DecemberJanuary and Friday 310 January
Childcare Grant, Parents’ Learning Allowance or Adult Dependants’ Grant 2019 working days Monday 2330 December and Friday 273 DecemberJanuary

Remember to check the progress of your application using your student finance account.

If you’ve sent us evidence or made a change to your application

If you’ve sent evidence to help us work out how much you can get, or you’ve told us that your circumstances have changed, the table below shows when you should expect an update from us.

If you send us information or evidence this week about Current timescales are Expect an update from us between
your financial information, including the PFF2 form 1211 working days Monday 916 December and Friday 1320 December
a change in your circumstances 2019 working days Monday 2330 December and Friday 273 DecemberJanuary
Childcare Grant, Parents’ Learning Allowance or Adult Dependants’ Grant 2019 working days Monday 2330 December and Friday 273 DecemberJanuary

If you’ve uploaded evidence or made a change to your application, your student finance account might not update straight away. We’ll update it once we’ve actioned your change or reviewed your evidence.

If you’ve applied for Disabled Student’s Allowance (DSA)

If you’ve applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.

This week, if you’ve sent us Current timescales are Expect an update from us between
a DSA application 2826 working days Monday 613 January and Friday 1017 January
medical evidence 21 working days Monday 236 DecemberJanuary and Friday 2710 DecemberJanuary
a Needs Assessment report 12 working days Monday 916 December and Friday 1320 December
a claim for expenses 1013 working days Monday 916 December and Friday 1320 December
an email 4649 working days Monday 310 February and Friday 714 February

There’s no need to contact us once you’ve sent something. We’ll update you by email as soon as we’ve reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!

Updates to this page

Published 27 September 2023
Last updated 252 NovemberDecember 2024 + show all updates

  1. Timescales have been updated

  2. Timescales have been updated

  3. Timescales have been updated

  4. Timescales have been updated

  5. Timescales have been been updated

  6. Timescales have been updated

  7. Timescales have been updated

  8. Timescales have been updated

  9. Timescales have been updated

  10. Timescales have been updated

  11. Timescales have been updated

  12. Timescales have been updated.

  13. Timescales have been updated

  14. Timescales have been updated

  15. Timescales have been updated

  16. Timescales have been updated.

  17. Timescales have been updated

  18. Timescales updated

  19. Timescales have been updated

  20. Timescales tables have been updated

  21. Timescales have been updated. Timescales have changed from academic year 2023 to 2024, to 2024 to 2025.

  22. Timescales have been updated

  23. Timescales have been updated

  24. Timescales have been updated

  25. Timescales have been updated

  26. Timescales have been updated

  27. Timescales have been updated

  28. Timescales have been updated

  29. Timescales have been updated

  30. Timescales have been updated

  31. Timescales have been updated

  32. Timescales have been updated

  33. Timescales have been updated

  34. Timescales have been updated

  35. Timescales have been updated

  36. Timescales have been updated

  37. Timescales have been updated

  38. Timescales have been updated

  39. Timescales have been updated

  40. Timescales have been updated

  41. Timescales have been updated

  42. Timescales have been updated

  43. Timescales have been updated

  44. Timescales have been updated

  45. Timescales have been updated

  46. Timescales have been updated

  47. Timescales have been updated

  48. Timescales have been updated

  49. Timescales have been updated.

  50. Timescales have been updated

  51. Timescales have been updated

  52. Timescales have been updated

  53. Timescales have been updated

  54. Timescales have been updated

  55. Timescales have been updated.

  56. Timescales have been updated

  57. Timescales have been updated

  58. Timescales have been updated

  59. Current timescales have been updated

  60. Timescales tables have been updated.

  61. Timescales have been updated for the week commencing Monday 2 October 2023

  62. First published.

Sign up for emails or print this page

Contents