Intellectual Property Office: service availability and issues
Check the availability of, and any issues affectingaffecting, our services.
Planned downtime
ThereUpdates ismade plannedduring downtimebusiness scheduledhours foronly. TuesdayUnplanned 20service Mayissues 2025outside betweenthese 5pmtimes andmay 8pmnot ourappear externalhere.
Planned Tradedowntime
There markis servicesno willplanned be impacted.downtime.
Service status
ThereDeposit isaccount plannedcustomers downtimewill scheduledbe forimpacted Wednesdayby 21a Maycurrent 2025incident betweenwhereby 7amif andpaying 9amfor ourservices externalby Designsdeposit servicesaccount, payment confirmation receipts will not be impacted.
Servicereceived. Customers status
Therepaying areby nocredit currentcard issues.are not affected.
Notify us
If you are experiencing issues which are not listed please contact:
- Email: information@ipo.gov.uk
- Telephone: 0300 300 2000 during office access and opening times
Updates to this page
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Live service update for deposit account customers.
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There is planned downtime scheduled for Wednesday 21 May 2025 between 7am and 9am our external Designs services will be impacted.
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Planned maintenance on Trade Mark external services between 5pm and 8pm 20 May 2025 added.
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Service status section updated due to a fault with the 'Search for a trade mark (by word, phrase and/or image)'.
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The 'Apply to register a design' service and the 'One IPO Search' service downtime added to Planned downtime section.
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First published.