Intellectual Property Office: service availability and issues
Check the availability of, and any issues affecting, our services.
Updates made during business hours only. Unplanned service issues outside these times may not appear here.
Planned downtime
AllOn IPOSaturday Services,6 withSeptember between 9am to 3pm there will be planned downtime to the exceptioncore ofFinance Searchsystem Forthat Patent,supports IPO processes. The impact of this will be unavailablethat customers paying for plannedservices maintenanceby betweendeposit 6:30amaccounts towill 10pmexperience ona 13delay Septemberin 2025.receiving confirmation emails and payment receipts.
WeTransactions apologisewill forstill anybe inconvenience.processed and there will be no need to resubmit anything. Confirmation emails and payment receipts will follow when the system is available again. Customers paying by credit card will be unaffected.
Service status
There are no current issues.
Notify us
If you are experiencing issues which are not listed please contact:
- Email: information@ipo.gov.uk
- Telephone: 0300 300 2000 during office access and opening times
Updates to this page
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All IPO Services, with the exception of Search For Patent, will be unavailable for planned maintenance between 6:30am to 10pm on 13 September 2025 added.
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Planned downtime to some of our services due 6 September.
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Service issue resolved.
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Finance service issue updated.
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Finance service issue added.
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Trade Mark services are resumed.
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All Trade Mark services will be unavailable for planned maintenance from 17:00 to 20:00 on 2 September.
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An issue with the Trade mark search is being investigated
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Search for a trade mark service back on line
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Planned downtime is completed. Search for a trademark service is currently offline
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Service is resumed.
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Trade Mark service is resumed.
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Trade Mark search service currently being investigated.
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Planned maintenance updated: 9th August
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Service update: Trade mark search issue resolved.
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Service status: There is a known issue with the Trade mark search service.
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Service update - Trade mark services are now operational, no known issues.
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Service update - Fault in the Trade mark search service.
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Status changed to no current issues with any of our services
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Latest information about the search for a patent service being offline
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Planned maintenance completed.
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Updated message on planned maintenance on all services on 12 July 2025
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Service status updated regarding our Search for intellectual property and Search the intellectual property journal services.
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Service update - Research service is offline.
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Update on service issue with search for a patent
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Message about deposit account receipts removed as the issue is now resolved.
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Informing deposit account customers of a delay receiving filing receipts
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All services are now available with the exception of Patent Search Service which is expected to be offline until 8 July 1pm
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Planned downtime update.
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Service status update.
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Service update - resolved.
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Service update.
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The service status section has been updated due to Apply to register a trade mark issues are now resolved.
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Services status section updated due to Apply to register a trade mark service unavailability.
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Planned maintenance message for users.
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Status updated - all issues resolved
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Live service update for deposit account customers.
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There is planned downtime scheduled for Wednesday 21 May 2025 between 7am and 9am our external Designs services will be impacted.
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Planned maintenance on Trade Mark external services between 5pm and 8pm 20 May 2025 added.
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Service status section updated due to a fault with the 'Search for a trade mark (by word, phrase and/or image)'.
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The 'Apply to register a design' service and the 'One IPO Search' service downtime added to Planned downtime section.
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First published.